TENDER – Consultancy for Organizational and Digital Capacity Assessment


Beirut Lebanon

Application Deadline

May 14th, 2020

Strengthening Civil Society Organizations in Lebanon through Digital Literacy – ZIVIK


Terms of Reference for the specific task of

Consulting on assessing the organizational and digital capacity of selected organizations and establishing a strategy for Integrating New Practices into the Organizations’ Processes and Culture.

Introduction about the organization

DOT Lebanon is an organization launched in Lebanon since 2010 with headquarters in Ottawa, Canada, working towards enabling people to access and apply information and communication technologies (ICT) to create education, economic and entrepreneurial opportunities. We empower young people, entrepreneurs, schools, and SMEs with the business, digital, and life skills to start businesses, find jobs and generate income.

Tender - Apply to provide Consultancy for Organizational and Digital Capacity Assessment

About the project:

DOT Lebanon and Helvetas Germany have developed a proposal that aims at enhancing the competency of Lebanese civil society organizations in using digital tools for work streams and processes within their organization and in their outreach. The proposal was funded by the German Institut für Auslandsbeziehungen and the German Federal Foreign Office in February 2021.

The project will scope 8 civil society organizations that will be selected jointly by DOT Lebanon and Helvetas to take them through a capacity-building process. A particular concern will be for organizations to integrate digital tools into their organizational systems and their organizational culture. Participating organizations are also expected to develop their IT strategy which needs to match with their overall strategy. Coaching will be required to ensure that digital tools and their application becomes an integral part of the organizations’ approach and culture.

Dear Madam/Sirs,

You are invited to submit a bid for the consultancy details listed below.

Closing Date: May 14, 2021 – 18.00 Beirut time

Subject: Consultancy for organizational and digital capacity assessment





Description of the request

Provision of consultancy for organizational and digital capacity assessment for 8 CSOs participating in the program between May and August 2021.


1- Technical Description


The ZIVIK project aims at assisting organizations through a capacity-building process by providing consultancy in developing their own IT strategy matching with their overall strategy, supporting them in implementing digital services and integrating these solutions into their organizations’ approach and culture.

The consultant role will be key to the project in gathering all needed information from the participants and analyzing their organization, infrastructure, and needs. The consultant should then prepare his report accordingly, which will be the basis for our European partner’s expert consultant to come up with an ICT strategy and roadmap/work plan for each organization with his assistance.


2- Objectives and expected results



3- Specific tasks for the consultant



4- Methodology


Suitable methodologies need to be developed and used to respond to the ongoing COVID pandemic and the restrictions in mobility and interactions. We foresee extensive use of online interactions throughout. Since the pandemic situation is very fluid, we expect regular consultations of the consultant with DOT Lebanon and Helvetas over the methodologies planned for particular activities as outlined above.


5- Time frame


The time frame planned for this role is 3 months between May and August 2021


6- Budget


The budget for this position is set at 2,500 USD/month for a 3-month period. The role is required for 21 to 22 working days per month over a period of May to August.



Instructions to Tenderers

  1. Bids are required to be:
    1. Valid for 60 days after the date of bid opening. A bid valid for a shorter period shall be rejected
    2. Submitted in English language, and by Hand in a sealed envelope/package clearly marked and addressed as follows: 

The outer envelope/package of your bid must clearly indicate: 

ZIVIK (Project Title) 

Consultancy for organizational and digital capacity assessment, 

Name of your entity 

Date of Submission 


Att. Mrs. Christiane Baroud Waked  

HR & Procurement Manager

DOT Lebanon Office

Mar Abda Street, Sportika Bldg, Floor seven

Jal El Dib, Lebanon (Between 10:00 am and 14:00)

Due to the COVID-19 outbreak and lockdown, you can submit the bids by email to: hrlebanon@dotrust.org  before 14 May, 2021 at 18.00.

For queries please contact Mr. Walid Abou Saifan wasaifan@dotrust.org 


Each bid should include the below and addressed to the Procurement Person:

  1. Tenderer Name
  2. Entity Profile (Experience with NGOs is a plus)
  3. Certificates (Training Accreditation, Registration of the business/NGO, any other certificates)
  4. CV of the trainer/trainers and descriptive literature of the offered training program
  5. A presentation about previous similar work assignments
  6. If VAT is applicable, please attach a copy of the VAT certificate or mention the VAT registration no. on your bid.
  7. Payment Terms
  8. Validity
  9. An authorized representative of the service provider must sign, stamp, and date the bid, and other relative documents accompanying it.


Information relating to the evaluation of tenders shall not be disclosed to tenderers or any other persons not officially concerned with such process until information on contract award is communicated to all tenderers. 

Any attempt by a tenderer to improperly influence the employer in the evaluation of the tenders or contract award decisions may result in the rejection of its tender.

Clarification of Tenders

To assist in the examination, evaluation, and comparison of the tenders and qualification of the tenderers, the employer may, at its discretion, ask any tenderer for a clarification of its tender, allowing a reasonable time for response. Any clarification submitted by a tenderer that is not in response to a request by the employer shall not be considered. The employer’s request for clarification and the response shall be in writing. No change in the prices or substance of the tender shall be sought, offered, or permitted, except to confirm the correction of arithmetic errors discovered by the employer in the evaluation of the tenders. 


  1. DOT Lebanon General Conditions of Contract shall apply.
  2. If the Tenderer is successful, this RFB shall constitute the basis of an agreement for the services as listed above. 
  3. Payment for services shall be made by cheques within 10 working days after the submission of the invoice.
  4. If you were not contacted after 30 working days from the closing date, then be notified that your offer was not selected. 


Best Regards.

Digital Opportunity Trust Lebanon


TENDER - Consultancy for Organizational and Digital Capacity Assessment

Please note that interviews will be held on an ongoing basis during the application period, and the position may be filled before the posted application deadline.

Application Form